privacy policy

Before using our services, please read and agree to the following【Collection, Use, and Provision of Personal Information】.
V Currency Co., Ltd. collects, uses, and provides personal information for the purpose of providing services only after obtaining the consent of the user. Although the provision of personal information by users is voluntary, please be aware that failure to provide some personal information may result in the inability to provide services.

In order to provide services on this website, we may ask you for personal information (hereinafter referred to as "personal information").
The term "personal information" refers to information that can be used to identify a specific individual by name, date of birth, or other description (including information that can be easily cross-checked with other information to identify a specific individual).
We shall acquire personal information in an appropriate manner and shall not acquire such information through deception or other wrongful means.

We may use the collected personal information for the following purposes.

1. To identify verification and authentication services

2. To provide after-sales service, and to respond to inquiries and complaints.

3. To respond to inquiries to us and our service, and to notify matters necessary for the operation of the service (including by e-mail).

4. To post information posted by users.

5．To maintain the system and respond to problems.

6. To help improve our services and develop new services.

7. To determine whether a registered user is a member of antisocial group.

8. For other purposes individually specified in each of our services.
If there is any change in the purpose of use, we will not do so beyond the scope reasonably recognized as having a reasonable relationship with the purpose of use before the change, and will notify the user of the changed purpose of use or make it public.

1. We have established regulations for the handling of personal information and have also developed an organizational structure to ensure the appropriate protection of personal information.

2. We will use your personal information within the scope of the purpose of collection, manage it in an appropriate manner, and will not disclose or provide it to third parties without your consent unless there are special circumstances.

3．We will keep your personal information accurate and up-to-date, and take measures to prevent unauthorized access, loss, destruction, falsification, or leakage of your personal information.

1. If there is a risk of harm to the life, body, property, or other rights or interests of the individual or a third party.

2．If there is a risk of significant hindrance to the proper execution of our business.

3. If it would violate other laws and regulations. In the event that a user requests the correction, addition, deletion, suspension of use, or elimination of his/her personal information, we will respond within a reasonable period of time after confirming the identity of the user.

1．When the person concerned has given consent

2. When the disclosure of personal information is requested by a court of law, public prosecutor's office, police department, tax office, bar association, or an organization with equivalent authority.

3. When the information is disclosed to an insurance company for the purpose of filing a claim.

4. When we outsource all or part of its business to a third party.

5. When disclosing the information to a person who owes a duty of confidentiality to us.

6. When necessary for the exercise of our rights

7. In the event of a merger, transfer of business, or other event that results in the succession of business, the information will be disclosed to the person who succeeds the business.

8. When permitted by the Personal Information Protection Law or other laws and regulations.

1. We have established regulations for the handling of personal information and have also developed an organizational structure to ensure that personal information is appropriately protected.

2. We will use your personal information within the scope of the purpose of collection, manage it in an appropriate manner, and will not disclose or provide it to a third party without your consent unless there are special circumstances.

3. We take measures to keep your personal information accurate and up-to-date, and to prevent unauthorized access, loss, destruction, falsification, or leakage of your personal information.

We and our service will not be involved in the management of your ID and password. If your ID and password are used by a third party due to your carelessness, there is a possibility that your registered personal information may be viewed. You are responsible for the use and management of your ID and password, and you must be careful about the misuse of your ID and password, or unauthorized use by a third party.

In order to protect personal information, we may revise our privacy policy in response to changes in laws and regulations or as necessary. In such cases, the latest version of the privacy policy will be posted on the website of this service.

The following contact is available for "notification of purpose of use," "request for disclosure or correction," "request for refusal of use or provision," "receipt of complaints," and "receipt of consultation" regarding personal information entrusted to us.

Personal Information Complaint and Consultation Desk

Address: Ginza Chuo Building 2F, 16-5, Ginza 8-chome, Chuo-ku, Tokyo 104-0061, Japan

Telephone number: 03-6260-6550 (Office hours: Weekdays 10:00-18:00)

E-mail address: privacy@vgroup.jp

Attention to: Personal Information Protection Complaint Consultation Manager, V Currency Co.