Frequently Asked Questions

What can I do as a member?

【Project Owner (Originator）】
・You can create a project and ask for support on the site. (Crowdfunding function)
・You can also create and sell your original goods on the site. (Store function)
【Supporter】
・You can support the project owner financially. If the project is successful, you will receive a return on your support. (Crowdfunding function)
When you register as a member, you can become either a project owner or a supporter.

※A function is added in sequence.

Is it free to register as a member of MIRAIPO startup IPO?
Is there an annual membership fee?

It is free to register as a member of MIRAIPO startup IPO.
There is no annual membership fee.

I’m not a professional creator, but can I register as a member or ask for support?

We welcome students, housewives, office workers, etc., as well as professionals. Anyone who owns the copyright to the content and would like to share it with the world! can register and ask for support.
Anyone can also register and support the project owner.

Can I register as a minor?

Even minors can register.
※There are restrictions on the use of some functions.

Can I register as a corporation?

Of course, you can register as a corporation！

Using a Mac／Windows／Linux／Smartphone?

You can use any of them.

When I register my e-mail addresas, are there any e-mail addresses that I cannot use?

Basically, any e-mail address can be used, but please refrain from using the following types of e-mail addresses:
・E-mail addresses that are shared by multiple people
・E-mail addresses that you do not use regularly or that you cannot be contacted by.

I haven’t received my registration confirmation e-mail.

Please check the following two points.

1. Is your e-mail address set to receive email from “@vgroup.jp”?
If you are using e-mail filtering, please make sure that your settings
allow you to receive e-mail from “vgroup.jp”.

2. Is the registration confirmation e-mail being automatically filtered to junk mail?

I want to delete my account, but I don’t know how to cancel my membership.

After logging in, you can cancel your membership from the Member Information page on My Page. When you cancel your membership, all the information you have registered will be deleted. You will not be able to get it back.

I cancelled my membership once, but can I register again?

Yes, you can, but please note that we will not be able to recover any of your data before you canceled your membership.

I forgot my password for login.

Please enter your registered e-mail address after clicking on “Forgot your password?”

How do I change my registered password?

Please click “Forgot your password?” on the login screen and enter your registered e-mail address to change your password.

I want to disconnect the app from Facebook.

Please follow the steps below to deactivate the link.

【For Smartphones】
　1、Open the Facebook application.
　2、For iPhone: Menu -> “Settings & Privacy” -> “Settings” -> “Apps & Websites”
　　 For Android: Other -> “Help & Settings” -> “Account Settings” -> “Apps”
　3、Tap “Edit” under Login with Facebook.
　4、Select “MIRAIPO” and press the “Delete” button.
　
【For PC】
　1、Log in to your Facebook user page.
　2、Click “▼” on the top right corner of the screen.
　3、Click “Settings and Privacy” -> “Settings” -> “Apps and Websites”
　4、Check the “MIRAIPO” checkbox and click the “Delete” button.

What is a project?

“I want to spread my work to the world!” “I want to try to develop various items! “- It is a presentation page where you can talk about your dreams and ask for funds to make them come true on MIRAIPO startup IPO. After viewing the page, supporters can support the project and receive items in return (according to the amount of funds given in support).

What kind of work can I start a project with?

You can create a project in any genre as long as it does not infringe on copyrights, violate public order and morals, or violate the terms of use. If you have any content that you would like to spread, please contact us by clicking “Ask about crowdfunding”!

Can I start a project even if I don’t have any works yet?

Of course, we can help you raise funds to create your work. We at MIRAIPO startup IPO support creators who want to spread their wings into the future!
※For more information about projects, please see our Terms of Use.

How can I start a project?

After registering as a member, please consult the “Start Crowdfunding” section at the bottom of the site.

How can I support the project?

You can support the project by selecting your desired return from the project page. Please note that you need to register to support the project.

How can I change the shipping address I registered when I supported the project?

Please check the “Notation Based on the Act on Specified Commercial Transactions” at the bottom right of the project page and contact the seller to change the delivery address.
If it says, “Please contact the platformer’s contact information”, please contact them through the MIRAIPO contact page.
※Please refrain from exchanging personal information through messages of support.

Can I cancel my support?

As stated in the Terms of Use, as a general rule, you cannot cancel your selected return. However, if the project cannot proceed, or the return is not fulfilled or delayed, please contact the project owner directly. We will not respond to any inquiries or refund any support fund.
※Except in the case where we are the project owner, the representative indicated in the notation based on the Act on Specified Commercial Transactions, or the person in charge of the business related to mail-order sales.

I supported the project by bank transfer, but the amount is not added to the amount of support being collected.

In the case of a bank transfer, the fund must be transferred after the support procedure. The amount will be reflected in the support amount on the website when we confirm the payment.

I paid by credit card. When will I be billed?

The billing date for credit card payments will be after the project end date.
Please note that even if the success of your project is confirmed before the end date, you will be billed after the project end date.